FAQ

Frequently asked questions

  • What do you mean by sublimation or the Sublimation process?
    • Sublimation is when a substance transitions from solid state to gas state without becoming a liquid . This process only happens at specific temperatures and pressures. When creating t-shirts or other items, an image is printed on specific paper with sublimation ink. Once dried, the image is placed ion the t-shirt and pressed at 400 degrees for a specific period of time. Only the ink transfers so the end result had no thick layer of vinyl, the shirt is the same softness after printing as it was before. The result is a quality print that may cost a bit more than other printing methods but it will last longer without cracking or peeling.
  • Can you sublimate on anything?
    • The short answer is no but there is a host of products available to sublimate on. material needs to be polyester/ polyester blend and other items have a coating to hold the image. Items range from clothing/material (polyester and polyester blends), drinkware, journals, coasters, bookmarks, photo frames on slate, acrylic and aluminum, ceramics and so much more!
  • What material works best with sublimation?
    • Sublimation works best on 100 % polyester, white or lighter colours. White will give you a bright crisp image which will last a very long time. light colours start to blend with the ink. Since printers do not print white, any areas in your image which are white will become the colour of your material, however this can still result if a good quality image.
    • Polyester blended materials work as well however the final image is more a vintage or worn look. The ink only absorbs into the polyester. This also works well but good to know before you order.
    • Frames, journals or other items must have a polyester coating in order for sublimation to work well.
  • What’s the difference between “personalized” and “Customized”?
    • with personalization the customer supplies the images and text. They also give other direction like placement
    • with customized there is an image already present. The customer can usually select there own colours or text within the image
  • How do I choose my image or know if it will work?
    • Most images work well
    • Image files can be PNG, JPEG or PDF
    • Avoid dark images
    • High quality images will work best because of the high dots per inch (DPI). They have more detail so when they are increased in size they do not distort or pixelate. however, lower quality images work as well. avoid thumbnail images as they pixelate quickly. If you are not sure, send us the image and let us know what you are planning to print on i.e. t-shirt , mug etc. We are happy to help, we can confirm quality as well as make minor adjustments for a better finished product.
  • How can I upload an image of my artwork?
    • Uploading your artwork will require you to take a photo of your painting or drawing.
    • Take your image in daylight conditions,
    • Preferably on a solid background (white), Create a ramp with paper and display your image. This will help for editing out background around your image.
    • Take the image straight on from the artwork
  • How long will the image last?
    • For a very long time, the image will not crack. It will not fade under normal conditions. The main enemy of sublimation is heat. If an item is sitting outside in direct sunlight it will fade in time. Another thing to be careful of is the drying cycle in a dishwasher.