Terms of Use

Welcome to Handy Things Personalized (HTP).

1. Accepting These Terms

These documents make up our site terms of use, or what is officially call Terms of Use.

These “Terms of use” are a legally binding contract between you and Handy Things Personalized (HTP).

This contract sets out your rights and responsibilities when you use www.htpstore.ca, our mobile app and the other services provided by HTP. Please read it carefully. By using any of our Services (including browsing our website), you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services.

2. Your Privacy

Your personal information is important to us. Our Privacy Policy details how your information is used when you use our Services. By using our Services, you’re also agreeing that we can process your information in the ways set out in the Privacy Policy.

HTP collects members’ personal information (for example, buyer name, email address, and delivery address) and is solely responsible for the buyers’ personal information. That means that HTP is responsible for the personal information it processes when providing services. For example, if HTP accidentally discloses a buyer’s name and email address when fulfilling another buyer’s order, HTP will be responsible for that unauthorised disclosure.  

3. Your Account with Handy Things Personalized

You may decide to create an account with HTP. Here are the rules about accounts with HTP:

i)   Provide accurate information about yourself. It’s prohibited to use false information or impersonate another person or company through your account.

ii)  If you decide to not have your full name serve as the name associated with your account, you may not use language that is offensive, vulgar, infringes someone’s intellectual property rights, or otherwise violates the Terms of Use.

iii) You’re responsible for your account. You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose financial information is on the account will ultimately be responsible for all activity. If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms of Use on behalf of the business. Your accounts are not transferable.

iv) Protect your password. You’re solely responsible for any activity on your account, so it’s important to keep your account password secure. 

4. Your Content

Photos, images or Artwork (PIA) that you upload, using our services is your content. We don’t make any claim to it. It is used specifically for your order. Your PIA may be kept on file for one year, in the event you reorder a specific item.

You understand that you are solely responsible for your PIA, that you represent, and you have all necessary rights to that content and that you’re not infringing or violating any third party’s rights by supplying it.

By uploading your PIA through our website, you grant HTP a license to use it. We don’t claim any ownership to your PIA but we have your permission to use it to complete your order.

HTP will not use your PIA on their website or other form of advertisement without the owners consent.

Handy things personalized has great respect for intellectual property rights, and is committed to following appropriate procedures to remove infringing content from our site.  If content that you own or have rights to has been posted to the website without your permission and you want it removed, please contact us directly at info@htpstore.ca. .

HTP reserves the right to change, suspend, or discontinue any of our services to you at any time, for any reason, including those laid out in HTP policies under these Terms of Use.

8. Warranties

Items you Purchase will be replaced if broken or other manufacturer defect. Any items that are personalized are non-returnable after final approval.  
 HTP is not responsible for any unauthorised access to, or alteration, theft, or destruction of a Gift Certificate that results from any action by you or a third party. You also acknowledge that we may suspend or prohibit use of your Gift Certificate if your Gift Certificate has been reported lost or stolen. By participating in a special offer or promotion, you agree that you may not later claim that the rules of that special offer or promotion were ambiguous.

9. Disputes

If you have an issue or concern, please let us know and hopefully we can resolve your issue. But if we can’t, then these rules will govern any legal dispute involving our Services:

A. The Terms of Use are governed by the laws of the province of Ontario, without regard to its conflict of laws rules, and the laws of Canada.

B. You agree that any dispute or claim arising from or relating to our Terms of use shall be settled by final and binding arbitration, using the English language.  Arbitration, including threshold questions of the dispute, will be handled by a sole arbitrator in accordance with those rules. Judgment on the arbitration award may be entered in any court that has jurisdiction.

The Parties agree to enter into mediation to settle a good faith dispute. To initiate the mediation a party must give notice in writing to the other party to the dispute, referring the dispute to mediation.

Any arbitration or mediation under the Terms of Use will take place on an individual basis. You understand that by agreeing to the Terms of Use, you are waiving the right to trial by jury or to participate in a class action lawsuit. Class arbitrations shall only be available if requested by either party under its Class Action Arbitration Rules and approved by the arbitration entity. Notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator or mediator. You may instead assert your claim in “small claims” court, but only if your claim qualifies, your claim remains in such court.

C. Payment for any and all reasonable filing, administrative, and arbitrator fees will be in accordance with the Consumer Arbitration Rules.

10. Changes to the Terms

We may update these Terms from time to time. If we believe that the changes are material, we’ll definitely let you know by posting the changes through our website or sending you an email or message about the changes. That way you can decide whether you want to continue using the Services. Changes will be effective upon the posting of the changes unless otherwise specified. You are responsible for reviewing and becoming familiar with any changes. Your use of the Services following the changes constitutes your acceptance of the updated Terms.

11. Contact Information

If you have any questions about the Terms of Use, please email us at info@htpstore.ca

Last updated on September 7, 2021